Rehoboth Cargo RC Rehoboth Cargo Mobile Navigation
Quick Access

Book cargo, buy from China, track shipments and reach support without digging through crowded menus.

Use your Google account for one-tap access, or continue with email login and registration.

Knowledge Base

Frequently Asked Questions

This FAQ page focuses on practical shipping and service questions. For full onboarding and guides, please visit our Help Center.

Shipping & Timeline

Air freight usually takes around 7-15 days after dispatch. Sea freight is generally 45-60 days depending on schedule and customs throughput.

Yes. We support parcel consolidation to reduce shipping cost. We can repack and merge before outbound shipment.
Pricing & Billing

Charges are calculated by service type and charge unit. Air is usually by KG. Sea is usually by CBM (or KG for small cargo tiers).

We support multiple payment channels including WeChat, Alipay, bank transfer, and selected mobile money methods shown in checkout/invoice pages.
Tracking

Use the Track page and enter your tracking number. You can also log in to the customer dashboard to view full shipment history.

Status can pause during customs checks or transit handoff. If no update for an unusual time, contact support with your tracking number.
Service Scope

Yes. Our procurement team can source and purchase items on your behalf and then forward through your selected shipping method.

Yes. We can assist with supplier negotiation, order follow-up, and basic quality checks depending on service package.
Still Need Help?

Contact Our Support Team

WhatsApp

Fast chat support for shipment and quote questions.

Chat Now
Email Support

Send details and attachments. We usually reply within 24 hours.

Send Email
WeChat

Scan QR code to add our official WeChat support account.


🤖

RehobothCargo AI

Online — How can I help you?
👋
Welcome to RehobothCargo!

I'm your AI assistant. Ask me about shipping, rates, tracking, or our services. For complex issues, I'll connect you to our team on WhatsApp.

🤖
Hi there! 👋 How can I help you today? You can ask about shipping rates, track a parcel, or learn about our services.
Chat with us